A lot of the CS issues I’ve had with Amazon started during the pandemic and I’ve since stopped using them. Stuff was always a day or two later, or it would disa

A lot of the CS issues I’ve had with Amazon started during the pandemic and I’ve since stopped using them. Stuff was always a day or two later, or it would disappear entirely for a few days. Contacting CSRs usually wouldn’t even understand my questions and would repeat the same few options like robots. The last straw was when someone delivered an empty package to my front porch and the CSR asked me to return the item for a refund.