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It feels like Microsoft realized that sales/support matters way more than technology when it comes to cloud services. See how Azure has a ton of users despite b
by sebzim4500 4y ago
It feels like Microsoft realized that sales/support matters way more than technology when it comes to cloud services. See how Azure has a ton of users despite being much worse than AWS or GCP by every objective metric.
I would imagine that Google's reputation as a company where it is impossible to ever talk to a human (even when you have a 7 figure annual spend) hurts them in this space.
- robertlagrant 4y agoI think it's hard to tell what are real cloud users vs what are Office 365 etc users in their reporting.
- crop_rotation 4y agoYes, but that strategy works due to how entrenched they were in the enterprise already. It won't work for a brand new vendor. Almost every big company uses some enterprise Windows product (Windows,Office,AD, SQLServer). Once people already are buying 20 products from you and have a good sales relationship of decades, selling them some cloud services is easy and might even lead to better deals on something else (Windows/Office)
- bkjelden 4y agoThis has been Microsoft's MO for decades. Just barely good enough engineering/technology paired with a great sales team.
- _fat_santa 4y agoFunny it seems both GCP and Azure meet the expectations you have of their parent in this space. With Google you always got the "latest and greatest" but support was lacking. With MS you got the support, but maybe on not the latest and greatest. That seems to have carried into their cloud philosophies. The problem for both of them is AWS, which somehow manages to give you your cake and let you eat it too, even if it's a little more expensive.