It is a okay introduction to the concept but there is far better introductions on how it should be gone about. [1] [1] http://www.startuplessonslearned.com/200

It is a okay introduction to the concept but there is far better introductions on how it should be gone about. [1] [1] http://www.startuplessonslearned.com/2009/07/how-to-conduct-five-whys-root-cause.html http://www.startuplessonslearned.com/2009/07/how-to-conduct-...