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This has frustrated me about Discord already. Discussion that used to be "Googlable" in forums is now often locked way in semi private Discord channels, buried

This has frustrated me about Discord already. Discussion that used to be "Googlable" in forums is now often locked way in semi private Discord channels, buried in long real-time conversation threads. And Discord's native search is barebones and awful. That was an issue in IRC too, but I don't think people posted important announcements/info dumps in IRC like they do in discord. If they did, it would at least be quoted on a forum. I have no problem with Github though. Its trivial to back up, open to search, has a good native search, and they have surprisngly resisted many bad incentives.

xp84 4y ago
We have the same problem in business. I was in a meeting recently where someone suggested that instead of requirements decisions being required to be recorded in the relevant tickets, or in the internal wiki, that "such-and-such slack channel" be designated as the source of truth. I just about laughed my way out of the Zoom call. Yes, for every ticket someone picks up, they should just scroll forever or try to tease out with search whether literally anyone had ever opined about the topic, and whether that opinion was accepted as correct.
Arrath 4y ago
> This has frustrated me about Discord already. The little kludges that various Discord communities implement to best try to address this is an interesting and frustrating little ecosystem of its own. You have a gamut of solutions from "use search next time or you're banned" to "check the FAQ channel where moderators pin pertinent comments" to bots that look for keywords and automatically reply with the fix for a given issue (often a link to the pinned comment)
rzzzt 4y ago
Is there an equivalent of irclog for Discord or Slack, or would using one violate their TOS? I remember seeing daily digests of IRC channel activity which was collected by a bot.
- brucethemoose2 4y ago
  Not sure what you mean since Discord loads all chat history, and there are bots that copy statements from specific user groups and such.
  - rzzzt 4y ago
    Static HTML pages discoverable by search engines, each holding messages written over the course of one day, without having to use the client.

xp84 4y ago

We have the same problem in business. I was in a meeting recently where someone suggested that instead of requirements decisions being required to be recorded in the relevant tickets, or in the internal wiki, that "such-and-such slack channel" be designated as the source of truth. I just about laughed my way out of the Zoom call. Yes, for every ticket someone picks up, they should just scroll forever or try to tease out with search whether literally anyone had ever opined about the topic, and whether that opinion was accepted as correct.

Arrath 4y ago

> This has frustrated me about Discord already. The little kludges that various Discord communities implement to best try to address this is an interesting and frustrating little ecosystem of its own. You have a gamut of solutions from "use search next time or you're banned" to "check the FAQ channel where moderators pin pertinent comments" to bots that look for keywords and automatically reply with the fix for a given issue (often a link to the pinned comment)

rzzzt 4y ago

Is there an equivalent of irclog for Discord or Slack, or would using one violate their TOS? I remember seeing daily digests of IRC channel activity which was collected by a bot.

brucethemoose2 4y ago
Not sure what you mean since Discord loads all chat history, and there are bots that copy statements from specific user groups and such.
- rzzzt 4y ago
  Static HTML pages discoverable by search engines, each holding messages written over the course of one day, without having to use the client.