I meant: 10 % more efficient != 10% less headcount Perhaps it's 1-2% in a large org and 0% an a small org. But if everyone has too much work all the time, it

I meant: 10 % more efficient != 10% less headcount Perhaps it's 1-2% in a large org and 0% an a small org. But if everyone has too much work all the time, it won't make much difference either.