Five Whys! Why did you go to the hospital? "Because I severely bruised my toe." Why? "Because I dropped my phone on it." Why? "Because I was trying to hold i

Five Whys! Why did you go to the hospital? "Because I severely bruised my toe." Why? "Because I dropped my phone on it." Why? "Because I was trying to hold it with 3 fingers, while using my thumb and forefinger to attempt a zoom pinch thing." Why? "Because the text on this ergonomics article was too hard to read." Why? "Because the web in 1999 was a very different place." Verdict: Your fault for trying to read a computer website on a telephone. :)