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In my view, Apple's image (to the extent that it is positive) has always depended more on product quality than the support of internet denizens. Unfortunately,

by rch 15y ago

In my view, Apple's image (to the extent that it is positive) has always depended more on product quality than the support of internet denizens. Unfortunately, I would also assert that overall product quality has been neglected as of late. This month I had to return a high end Mac Pro (purchased due to a 'use it or loose it' budget dilemma) because the firmware does not fully support the current OS. There was a window of time when this sort of thing didn't happen to Apple, but my experience indicates that the party is officially over. This is not to say that Apple won't make piles of cash making fashion pieces for well-heeled consumers, but I do expect influential Apple advocates will move on once (or if) a credible alternative surfaces. Whether the fans linger on or not is ultimately irrelevant.

batista 15y ago
Unfortunately, I would also assert that overall product quality has been neglected as of late. Because you had a Mac Pro with a faulty firmware for the latest OS? Whole stacks of iBook G3s had to be returned (some of them again and again) because of faulty logic boards. The Cube had overheating problems. The batteries of a few Powerbook lines where problematic and had to be recalled. G5 Mac Pro's had leaking liquid cooling and fan problems. Powerbooks had problems with their DVD writers. Early MacBook Pros also had problems with their fans. You can find tons of similar events from 1999 to 2012. Lots of older Apple machines had problems that needed a firmware update to fix, from graphic glitches to what have you. They don't imply that "overall product quality has been neglected as of late". Just that, in every company and in every product line, there are to be some problems in some models, some machines or even whole runs. Nothing is perfect, and nothing was perfect before. I cannot even enumerate how many times I had problems with faulty Wintel PCs. What happened is you just had some Mac computer that didn't have a problem before whereas your new one has a non-yet-updated by Apple firmware. A very little empirical evidence for any claim regarding overall QA. Gee, Apple in 2011 made what's perhaps the world's best laptop, the MBA 13" (touted as so by many Mac and PC review sites and magazines).

by rch 15y ago

batista 15y ago

Unfortunately, I would also assert that overall product quality has been neglected as of late. Because you had a Mac Pro with a faulty firmware for the latest OS? Whole stacks of iBook G3s had to be returned (some of them again and again) because of faulty logic boards. The Cube had overheating problems. The batteries of a few Powerbook lines where problematic and had to be recalled. G5 Mac Pro's had leaking liquid cooling and fan problems. Powerbooks had problems with their DVD writers. Early MacBook Pros also had problems with their fans. You can find tons of similar events from 1999 to 2012. Lots of older Apple machines had problems that needed a firmware update to fix, from graphic glitches to what have you. They don't imply that "overall product quality has been neglected as of late". Just that, in every company and in every product line, there are to be some problems in some models, some machines or even whole runs. Nothing is perfect, and nothing was perfect before. I cannot even enumerate how many times I had problems with faulty Wintel PCs. What happened is you just had some Mac computer that didn't have a problem before whereas your new one has a non-yet-updated by Apple firmware. A very little empirical evidence for any claim regarding overall QA. Gee, Apple in 2011 made what's perhaps the world's best laptop, the MBA 13" (touted as so by many Mac and PC review sites and magazines).