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> After months of calls to Apple customer support and letters to the company (...), he said he finally reached a representative who was willing to do more. Once

> After months of calls to Apple customer support and letters to the company (...), he said he finally reached a representative who was willing to do more. Once Mr. Allen answered additional verification questions, Apple disabled the recovery key, he said. (...). Mr. Allen said he uses some Apple business services, which might explain why he was able to recover his account. As someone whose brother lost years of his children's videos when thieves locked him out of his iCloud account [1] this part confirms two things. First, it gives me hope that we might one day recover the account, seeing as the data is not cryptographically locked. And second, it confirms that the reason we couldn't get the access back is not because Apple can't do it, but rather because they don't care. If you have an iPhone, user gkiely shared this tip on how to further protect your account: https://news.ycombinator.com/item?id=33602627 https://news.ycombinator.com/item?id=33602627 [1] https://news.ycombinator.com/item?id=34406619 https://news.ycombinator.com/item?id=34406619

traceroute66 3y ago
> seeing as the data is not cryptographically locked. I assume your account dates from the days before Advanced Data Protection[1]. Nowadays, you can configure it so that the majority of iCloud data is now encrypted with a key that only you control. [1]https://support.apple.com/en-gb/guide/iphone/iph584ea27f5/ios https://support.apple.com/en-gb/guide/iphone/iph584ea27f5/io...
mmh0000 3y ago
To avoid future data lose, you can backup all your icloud photos locally. Checkout icloud_photos_downloader[1], they have a docker container that is drop-dead simple to use. I run this[3] about once a month, I could probably automate it, but that feel like it'll take more time than it'll save[2]. [1] https://github.com/icloud-photos-downloader/icloud_photos_downloader https://github.com/icloud-photos-downloader/icloud_photos_do... [2] https://xkcd.com/1319/ https://xkcd.com/1319/ [3] #!/bin/bash mkdir "$(pwd)"/{photos,cookies} 2> /dev/null if [[ -z "${ICLOUD_PASSWORD}" ]]; then exit 1 fi podman container run -it --rm --name icloud \ -v $(pwd)/photos:/data \ -v $(pwd)/cookies:/cookies \ -e TZ=America/Boise \ icloudpd/icloudpd:latest \ icloudpd --directory /data \ --cookie-directory /cookies \ --folder-structure {:%Y/%Y-%m-%d} \ --username mysuperduper@username.com \ --password "${ICLOUD_PASSWORD}" \ --size original

traceroute66 3y ago

> seeing as the data is not cryptographically locked. I assume your account dates from the days before Advanced Data Protection[1]. Nowadays, you can configure it so that the majority of iCloud data is now encrypted with a key that only you control. [1]https://support.apple.com/en-gb/guide/iphone/iph584ea27f5/ios https://support.apple.com/en-gb/guide/iphone/iph584ea27f5/io...

mmh0000 3y ago

To avoid future data lose, you can backup all your icloud photos locally. Checkout icloud_photos_downloader[1], they have a docker container that is drop-dead simple to use. I run this[3] about once a month, I could probably automate it, but that feel like it'll take more time than it'll save[2]. [1] https://github.com/icloud-photos-downloader/icloud_photos_downloader https://github.com/icloud-photos-downloader/icloud_photos_do... [2] https://xkcd.com/1319/ https://xkcd.com/1319/ [3] #!/bin/bash mkdir "$(pwd)"/{photos,cookies} 2> /dev/null if [[ -z "${ICLOUD_PASSWORD}" ]]; then exit 1 fi podman container run -it --rm --name icloud \ -v $(pwd)/photos:/data \ -v $(pwd)/cookies:/cookies \ -e TZ=America/Boise \ icloudpd/icloudpd:latest \ icloudpd --directory /data \ --cookie-directory /cookies \ --folder-structure {:%Y/%Y-%m-%d} \ --username mysuperduper@username.com \ --password "${ICLOUD_PASSWORD}" \ --size original