> You can report bugs via your solution architect, via support, or via the Re:Post bug report tool. My solution architect? Do you realize that most AWS custom

> You can report bugs via your solution architect, via support, or via the Re:Post bug report tool. My solution architect? Do you realize that most AWS customers don't have an assigned solution architect? Also, yes. We did talk to our solution architect. That's the part where "what a joke" comes in. Solution architect owes you nothing. Not even an acknowledgement that the development team on the other end received the information. You will never see the ticket in any kind of a bug tracker, no indication that any work on your problem has been done. Like I said, zilch. Support in AWS doesn't exist. That is not a thing. There's support of financial issues. There's no such thing as tech support in AWS. Re:Post is dead. Nobody ever replies there. No developer within AWS has a duty to look into that board. It looks like it's mostly intended for customers to help each other out. It's more like a place you can go to vent, if you feel very frustrated. Nobody owes you any follow up, nobody notifies you if things are fixed. It's not a substitute for bug tracker or customer support.