I've worked with a lot of the same local businesses for nearly 20 years and it's definitely true that the business rises to the level where the owner isn't will

I've worked with a lot of the same local businesses for nearly 20 years and it's definitely true that the business rises to the level where the owner isn't willing to let go any more, if that makes sense. You have to surround yourself with people you respect and are happy letting do their thing. People are everything. Get rid of people who don't fit.