Oh, it's the humans that are the biggest problem. In theory I've got a "password" on my account, in practice I think maybe one or two people have asked for it

Oh, it's the humans that are the biggest problem. In theory I've got a "password" on my account, in practice I think maybe one or two people have asked for it in the past decade. I went in to buy a couple rolls of quarters the other day… and eventually gave up and got them at Wells Fargo (where I'm not a customer) instead. Let's not get into how monumentally stupid it was of them to ditch NCUA (temporarily). Their tech… well at least they're not using case insensitive passwords anymore. I had a hell of a time trying to figure out which branches were open – their own site buries contact info and instead heavily pushes their 'virtual teller' which is rather useless for getting quarters. Apple Maps is a few (5?) years out of date in terms of branch locations. Yeah, Apple is a third party company but you'd think one of their six hundred odd employees would've submitted a bug report by now. I like the idea of credit unions, but this one just sucks. I keep them around because their own incompetence has granted me a favorable fee schedule.