> This is a recurring theme on HN and I find it so strange. Are we really supposed to form opinions on what we imagine faceless committees motives are, rather t

> This is a recurring theme on HN and I find it so strange. Are we really supposed to form opinions on what we imagine faceless committees motives are, rather than the actual corporate actions? I’m unsure which side I fall on in this argument, since Apple has had an incredible run of customer-friendly decisions IMO (at least when compared to their competitors, and other near-monopolies). However, it’s important to learn from history too. Amazon was once one of the most revered brands in the world. They successfully priced out local shops and online retailers by stocking everything, having reliable and fast shipping, and good customer service. But now look at them. Fake products and reviews everywhere, 2 day shipping is no longer a thing, they’re purposefully making returns more of a hassle, and people outside of major metropolitan areas no longer have other options for many things. Companies with serious lock-in are bound to screw you eventually. Strong culture and product decisions can only last for so long until some minmaxer with no product vision or care for brand reputation starts calling the shots.