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Did you ask Booking.com to solve the discrepancy? After all, the extra charge may have been something the hotel came up with.
by tuukkah 4y ago
Did you ask Booking.com to solve the discrepancy? After all, the extra charge may have been something the hotel came up with.
- frereubu 4y agoThe charge was buried deep in the small print on Booking.com so technically they'd advised me about the charge. I challenged it, but it was a live chat with someone who clearly had no power to change anything. I decided I'd rather just suck up the charge and treat it as a learning experience rather than spend any more time on it.
- tuukkah 4y agoFrom their customer FAQ: > "Typically, additional costs for children (including extra beds/cots) are not included in the price. Please contact the property directly 1-2 days before your stay to find out more." https://www.booking.com/tpi_faq.html https://www.booking.com/tpi_faq.html After this, what's the point of using Booking.com?