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Every time I've checked this, direct booking was more expensive than Booking.com or Hotels.com.
by distances 4y ago
Every time I've checked this, direct booking was more expensive than Booking.com or Hotels.com.
- criddell 4y agoIt often is, but I still book direct because I want to be a customer of the hotel and not of some third party. When things go wrong, I don't want to be be told to take it up with the third party (and this has happened to me).
- gramie 4y agoI book directly. If there is a problem with the reservation, hotels have much more flexibility to accommodate changes. You can usually cancel on the arrival date with no penalty, change room type, etc. I've heard others say that if you quote an online price, the front desk can match it (better to get 100% of the discounted price than 60%), although I haven't tried it myself.