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I showed up at a hotel at around 19:00. Website stated that their reception was open till 21:00. Nobody was there, front door was locked. A single call to Booki
by systemtest 3y ago
I showed up at a hotel at around 19:00. Website stated that their reception was open till 21:00. Nobody was there, front door was locked. A single call to Booking.com and an hour later they had put me in another hotel, free of charge. Cost of the other hotel would be paid by the first hotel.
I now do most of my bookings through Booking.com. It is very rare that booking directly gives a lower price (I always try) and the upside of guaranteed logging in that area is a big bonus for me.
- dannyeei 3y agoI’m very jealous of your experience. On booking.com I booked a place with a lockbox and it didn’t have all the required keys on it. Multiple phone calls gave me no help and I found a way to effectively break into the building and I just did that every day for the rest of my stay
- ThePowerOfFuet 3y agoI recommend actually booking a hotel instead of a rebranded Airbnb.
- balfirevic 3y agoI've booked apartments, which are the most common type of travel/tourist accommodation in my country, through booking.com before Airbnb even existed.