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> Why do so many tech companies think they have a right o issue decisions to employees, contractors, or customers without communicating context? Lack of contex
by tivert 4y ago
> Why do so many tech companies think they have a right o issue decisions to employees, contractors, or customers without communicating context? Lack of contextual information seems to account for a large proportion of tech grievances discussed on HN.
Because they're extraordinarily self-centered and irresponsible. Issuing decisions without context is cheaper (e.g. the can use an insane algorithm without human backup), makes them harder to challenge, and insulates them from legal liability (because it's hard to know if they were improper).
IIRC, Google's about to get slapped by the courts because even its top executives were willfully avoiding legal record-keeping requirements around their decisionmaking.