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I once decided to wait for a Lyft driver who clearly wanted me to cancel. They eventually came and ferried me to my destination, but after the ride they claimed
by jameskraus 3y ago
I once decided to wait for a Lyft driver who clearly wanted me to cancel. They eventually came and ferried me to my destination, but after the ride they claimed I damaged their car. I was charged like $100 by Lyft for the “damage”. It took weeks of emailing back and forth before they eventually gave up simply because I was so insistent and reversed the charge, choosing to take the loss. Lesson learned, it wasn’t worth it and I wish I had simply disputed the cancellation charge instead.
- MichaelZuo 3y agoWhy did you need to spend weeks going back and forth? Do Visa and Mastercard have a much higher bar for chargebacks where you live?
- elijaht 3y agothat would likely lead to a ban from Lyft, no?
- MichaelZuo 3y agoMaybe, but considering how determined the parent sounds that hardly seems like a showstopper.
- BossingAround 3y agoDo debit cards let you issue a chargeback? Also, issuing a chargeback would probably get you banned from the whole platform.
- Nextgrid 3y agoDisputes are regulated by the card network's rules and most have generous, consumer-friendly clauses. The credit/debit card distinction is mostly a legal one (in certain countries, credit cards have extra protection regardless of the outcome of a card network dispute), but as far as I know the actual card network rules apply to all types of cards.
- ipaddr 3y agoThat's a feature. If everyone did this it would put them out of business