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It is not booking that does the overbooking, it is the hotels. It doesn't matter that I made the reservation in advance, pre-paid, and spoke to someone at the h
by zxcvbn4038 4y ago
It is not booking that does the overbooking, it is the hotels. It doesn't matter that I made the reservation in advance, pre-paid, and spoke to someone at the hotel the day prior to arrival. They probably give away my room to avoid confrontation with someone else who was overbooked. By the time I roll into town, which is usually 1-2am because I like driving at night, the hotel is locked down tight and the clerk is pretty comfortable behind his intercom telling me to sleep in my car because they gave away my room (yeah! they actually said that). So I called booking and 45 minutes later I'm checking into a hotel (they had to call several places and talk to people to find one that actually had a room because the computers kept seeing availabilities even though the hotels were at capacity).
- codersfocus 4y agoNot sure if it needs to be said, but try informing your hotel the day of, but close enough to when you're actually arriving that you're speaking to the same person, that you will be checking in late so they're less likely to give it to a walk in. People _do_ book hotels and no-show enough that they're more than willing to assuming you're not gonna use it if you don't give them a heads up.
- devnullbrain 4y agoThey'll overbook before the day
- zxcvbn4038 4y agoWe did that, and to emphasize again we pre-paid, they could have left the room empty for the entire night and been compensated. Instead they gave it away, and this has happened several times now. I suspect what is going on is they give away any rooms during normal hours to avoid conflicts with other people who were overbooked, then let the night clerk who is safely locked away inside the office deal with the rest.