> I don't see how the users of the chat application can be expected to be aware of the implementation or proactively find ways for these private conversations t

> I don't see how the users of the chat application can be expected to be aware of the implementation or proactively find ways for these private conversations to be recorded. The company must educate its employees because the company has obligations. A limited-liability corporation is a legal fiction granted extraordinary protections by a society. That corporation had damned well better be a good citizen of that society. If that means erring on the side of caution? Good.