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I appreciate Booking: - the info is correct. There may be a lot of small print but everything's there. You don't get surprise cash deposit requirement, etc. -
by throwaway290 4y ago
I appreciate Booking:
- the info is correct. There may be a lot of small print but everything's there. You don't get surprise cash deposit requirement, etc.
- I dealt with their customer support a couple of times. Each time I got talking to a living human within minutes. Stark contrast with airbnb
- it's not owned by Ctrip that's buying everything travel related. If/when it is, I'm out but until then I think I'm a pretty loyal customer
Using Booking for years, recently deactivated Airbnb so now it's my only option.
What I don't like is that it looks like they are going as far as given jurisdiction allows. Depending on where I connect from I can see prices excluding taxes and possibly other dark patterns that I don't always notice. I wouldn't mind destressing the GUI a bit for sure
- joe5150 4y ago> "the info is correct" Oddly enough, this not being the case is the reason I ended up not using Booking.com for my last hotel booking. I had to go to the hotel website to find accurate basic information (like the size of the bed, which was wrong on all of the Booking.com room options) and ended up just booking the hotel while I was there.
- throwaway290 4y agoInteresting, never knew they have bed sizes... I would see if it is single/double/whatever and then consult photos/reviews. I guess my information requirements are different;)
- ricardobeat 4y agoBooking actually owns something like 5% of Ctrip.
- throwaway290 4y agoWe all know how ownership goes with Chinese companies...