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An Uber spokesperson said: “We are disappointed that the court did not recognise the robust processes we have in place, including meaningful human review, when
by slashdev 3y ago
An Uber spokesperson said: “We are disappointed that the court did not recognise the robust processes we have in place, including meaningful human review, when making a decision to deactivate a driver’s account due to suspected fraud.
“These rulings only relate to a few specific drivers from the UK that were deactivated in the period between 2018 and 2020 in relation to very specific circumstances.”
That’s corporate speak for: we’re assholes who use automated processes to rule about some of our human drivers in a way that may be unfair and leaves them with no recourse. It’s ok though, because it only ruins a few people’s livelihoods.
I’m glad this guy stuck it to them in the courts, I hope he got a good settlement. The article didn’t say.
- dsfyu404ed 3y agoThe algorithms are just replacing soul crushing bullshit jobs. The real problem is that there's no recourse. This is the kind of stuff punitive damages are for.
- ImPostingOnHN 3y agoThe REAL problem is the algorithm was implemented specifically to hide the problem of no recourse, it's a pretty evil decision
- dsfyu404ed 3y agoIt's no less evil when your state/local government does the same thing using meatbags.
- ImPostingOnHN 3y agodefinitely more evil, since the decision was made so they could hide from even the "meat bags" the sort of treatment they're giving to people So bad that even "meat bags" would be sympathetic, so gotta replace them with algorithms my government at least lets me speak to a "meat bag" who has helped me through the bureaucracy, Uber's goal is to eliminate all help, including even that
- mindslight 3y agoSure, but scaling the evil is itself a problem. And electronic computers are much less expensive than human computers.
- inerte 3y agoIn terms of corporate speak and PR, that's actually a blunder. The second phrase is basically "yeah, we did it". Very weird, unless the courts have explicitly told them to say it.