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>A business model is promising to fix a customer's problem, certify their software, and get vendors to support them. This can also be described as assuming lia
by Dalewyn 4y ago
>A business model is promising to fix a customer's problem, certify their software, and get vendors to support them.
This can also be described as assuming liability.
Fact of the matter is people don't want to assume liability themselves. If they can pay to get someone else to assume that liability (which Red Hat is happy to do) they will.
The rest of the FOSS ecosystem on the other hand is all about assuming liability yourself. No warranties expressed nor implied, no support, no nothing. For a business that is simply not palatable.
This is also why businesses happily pay tons of monies to Microsoft, Adobe, IBM, etc. for licenses and support. They assume liability, liability the businesses don't want to assume.
- lelanthran 4y agoI've not seen any license accept liability. "Assume" is a different word, it means implicitly accept. There is no such thing as an implicit clause in any contract. Definitely willing to be shown otherwise, but I've never seen any vendor accept liability for there product beyond "you can have your money back, we'll take our software back".
- Conan_Kudo 4y agoRed Hat offers their paying customers indemnification from software patents for code from their products: https://www.redhat.com/en/about/open-source-assurance https://www.redhat.com/en/about/open-source-assurance That's a HUGE deal for multinationals, and virtually nobody else offers that.