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We have integrated it into our AskAi feature that allows customers to answer natural language questions about the outcome of a phone call. So for example, “was
by taf2 3y ago
We have integrated it into our AskAi feature that allows customers to answer natural language questions about the outcome of a phone call. So for example, “was there an appointment scheduled in the phone call and what was the time scheduled?” Or “what was the final quoted value in the following conversation?” We can then take the structured outputs and use them for conversation tracking with google ads. This is a game changer when so many in the industry still rely on call length to measure a positive customer / lead interaction.
We are ctm.app
- simfree 3y agoHmm, are you working B2B or B2C? Seems like you could run the call through OpenAI's Whisper then cross reference times and darws with the clients calendar/crm to track conversions at a lower cost, and validate the value of the work performed