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"Do you have a screenshot you could share? That would go a long way towards making this post more verifiable. Also if you could provide the response from the su

• crazygringo 4y ago
  No, and very funny, but I have nothing to do with Docusign. But you'll understand that when you make accusations on a public forum, it helps to actually have evidence of your case. Because anybody can say anything about any company, even if it's all made up. I've seen totally false accusations made here on HN that the moderators had to take down to prevent them from continuing reputational harm to an otherwise well-regarded startup here (had reached over 100 points). So when I see a "don't use X company because Y" post, I tend to be a bit more suspicious now if there aren't a reasonable amount of verifiable facts provided (screenshots of problem, screenshots of support ticket responses, etc.).