To play devils advocate, I'm sure the far more common case at Apple when thousands of negative reviews roll in very quickly is that some unscrupulous competitor

To play devils advocate, I'm sure the far more common case at Apple when thousands of negative reviews roll in very quickly is that some unscrupulous competitor paid a bot farm to knee cap them. Normally the anomaly detection goes off and the fake reviews are filtered. On very rare occasion, someone somewhere will get a message from a Nigerian prince which they dismiss as spam because it looked just like all those other cases which were in fact spam. oops.