> Khosrowshahi, the leader of a $63 billion company, admitted in the article he’d never used Uber as a driver until recently. And that, once he did, he found si

> Khosrowshahi, the leader of a $63 billion company, admitted in the article he’d never used Uber as a driver until recently. And that, once he did, he found significant flaws. Fixing these issues was admirable, but waiting until nearly six years into his tenure to tackle them was unmissable. This is really baffling. I really don't understand how these CEOs can lose contact with their main product when it's so easy to do otherwise. Uber has always been a ticking time bomb of fake innovation. Disrupt a market by artificially making a product or service cheaper, then raise prices. It's about time the bubble bursts.