I think this is inherent to the technology itself. It's a black box the owners can tweak but the users cannot and the users are expected to trust it at face val

I think this is inherent to the technology itself. It's a black box the owners can tweak but the users cannot and the users are expected to trust it at face value. It's the idea of going to a corporate entity's black box in order to know how to live. It's a blind trust that is truly blind.