2 ms·
It definitely does have an important impact. They need to find their next big revenue stream, and reputational damage makes that harder. But so does maintaining
by sanderjd 4y ago
It definitely does have an important impact. They need to find their next big revenue stream, and reputational damage makes that harder. But so does maintaining unprofitable products! This is just a super difficult position for them. They need to try new things, but anything they try needs to work well at scale out of the gate and also be maintained indefinitely in order to avoid any reputational damage.
But it's not a unique problem. I think their peers in the giant mature technology company business tend to take fewer shots and put more investment in the ones they do take.
But they also still kill products eventually. I can't load music on the iPod shuffle I still have in a drawer. My windows 95 disks aren't very useful. The Amazon store I did Christmas shopping at a couple years ago is some kind of boutique clothing store now.
But I do think Google's decisions always seem to feel more sudden, that once they give up on a product, they pull the band-aid off way more quickly. And I do think they seem to take more shots that don't work out.