Many of my previous and current coworkers do exactly the same thing. Not only do they skip the context, but they also use vague terms like "it isn't working",

Many of my previous and current coworkers do exactly the same thing. Not only do they skip the context, but they also use vague terms like "it isn't working", "the server is stuck", and "the network died". I'll often be told incorrect terms like Docker "container" instead of "image", "container" instead of "server" (or machine, node, host, EC2 instance, etc), "VPN connection" instead of "Remote Desktop connection", etc. Lots of detective work and interrogation is necessary to come to some sort of understanding.