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> (Uber India spokesperson Ruchica Tomar says that they reached out to Devi as soon as they were made aware of the incident. The Uber app has an “in-app emergen

> (Uber India spokesperson Ruchica Tomar says that they reached out to Devi as soon as they were made aware of the incident. The Uber app has an “in-app emergency button through which the driver can directly call the local police,” Tomar says, adding that Uber’s records show Devi didn’t use it after her attack.) Why even publish such hollow meaningless drivel? Wired is pathetic.

JumpCrisscross 4y ago
Devi "tried calling Uber" only for them to respond "a few days later." Criticizing someone for calling their ersatz employer when badly injured on the job is not the high road. Also, the article claims Uber is lying: "Uber spokesperson Tomar says that the company gave Devi financial support to cover her loss of earnings as a result of the incident, and that the company 'helped her claim her medical expenses under Uber’s on-trip insurance policy, which covers all drivers on the app.' Devi claims that both the insurance money and Uber’s financial support for her loss of earnings haven’t made it into her bank account."
- foobiekr 4y ago
  Company well known to be unethical with a long history of unethical behavior behaves unethically. The only people surprised, briefly, are the Uber employees who work hard to quickly forget this to justify continuing to work for Uber.
stonogo 4y ago
There are lots of reasons someone might not want police to show up.
- hammyhavoc 4y ago
  I'd also like to add that the crime rate is so high in India that a lot of folks don't even bother reporting crime because the system is overwhelmed and nothing will likely ever be done about it, let alone whilst it's happening.
- davchana 4y ago
  There is a running troupe in indian comedy movies that in western world if you are having trouble, you call police, they come & you feel good because help is here. In India if you are in trouble, and by chance police arrives, you are like I am already in trouble & now on top that police too is here (implying trouble is gonna get bigger).
  - deleted 4y ago
    [deleted]
rhaway84773 4y ago
People don’t call the police in India. The police showing up well after everything has gone down is a well worn cliche that is parodied in nearly every movie that comes out of the country. The only problem with the cliche is that it understated how terrible it is to call the police. The police will first harass the victim engaging them in hours of bureaucracy and paperwork even as they may be bleeding to death. If they don’t give them the answers they want (in some cases the cops may not want the case because it will hurt their numbers, since they don’t actually solve any cases), they will then take the next step of harassing the witnesses and good samaritans they may have called. And then, the final step is to simply pin the blame on the good samaritans themselves. Just dropping in a “Call the police” button in India and pretending that’s a solution of any sort is the biggest indication that they don’t care about their workers on whose backs they’re making their profits at all.
- jiggywiggy 4y ago
  What do you expect from Uber? How can Uber deal with that level of unsafety? Should they then leave and leave another company do the same or even less?
  - JumpCrisscross 4y ago
    > how can Uber deal with that level of unsafety Ban racist customers. Ensure benefits get to the victim’s bank account.
    - jiggywiggy 4y ago
      They have a rating system for their customers and will go after users with low ratings. No normal taxi company does that.
      - JumpCrisscross 4y ago
        > have a rating system for their customers and will go after users with low ratings Low ratings and racism or violence are categorically different. A single substantiated allegation (e.g. backed up with video) should result in a ban. It does in America. Also, the article claims they do not go after users with low ratings.

JumpCrisscross 4y ago

Devi "tried calling Uber" only for them to respond "a few days later." Criticizing someone for calling their ersatz employer when badly injured on the job is not the high road. Also, the article claims Uber is lying: "Uber spokesperson Tomar says that the company gave Devi financial support to cover her loss of earnings as a result of the incident, and that the company 'helped her claim her medical expenses under Uber’s on-trip insurance policy, which covers all drivers on the app.' Devi claims that both the insurance money and Uber’s financial support for her loss of earnings haven’t made it into her bank account."

foobiekr 4y ago
Company well known to be unethical with a long history of unethical behavior behaves unethically. The only people surprised, briefly, are the Uber employees who work hard to quickly forget this to justify continuing to work for Uber.

stonogo 4y ago

There are lots of reasons someone might not want police to show up.

hammyhavoc 4y ago
I'd also like to add that the crime rate is so high in India that a lot of folks don't even bother reporting crime because the system is overwhelmed and nothing will likely ever be done about it, let alone whilst it's happening.
davchana 4y ago
There is a running troupe in indian comedy movies that in western world if you are having trouble, you call police, they come & you feel good because help is here. In India if you are in trouble, and by chance police arrives, you are like I am already in trouble & now on top that police too is here (implying trouble is gonna get bigger).
- deleted 4y ago
  [deleted]

rhaway84773 4y ago

People don’t call the police in India. The police showing up well after everything has gone down is a well worn cliche that is parodied in nearly every movie that comes out of the country. The only problem with the cliche is that it understated how terrible it is to call the police. The police will first harass the victim engaging them in hours of bureaucracy and paperwork even as they may be bleeding to death. If they don’t give them the answers they want (in some cases the cops may not want the case because it will hurt their numbers, since they don’t actually solve any cases), they will then take the next step of harassing the witnesses and good samaritans they may have called. And then, the final step is to simply pin the blame on the good samaritans themselves. Just dropping in a “Call the police” button in India and pretending that’s a solution of any sort is the biggest indication that they don’t care about their workers on whose backs they’re making their profits at all.

jiggywiggy 4y ago
What do you expect from Uber? How can Uber deal with that level of unsafety? Should they then leave and leave another company do the same or even less?
- JumpCrisscross 4y ago
  > how can Uber deal with that level of unsafety Ban racist customers. Ensure benefits get to the victim’s bank account.
  - jiggywiggy 4y ago
    They have a rating system for their customers and will go after users with low ratings. No normal taxi company does that.
    - JumpCrisscross 4y ago
      > have a rating system for their customers and will go after users with low ratings Low ratings and racism or violence are categorically different. A single substantiated allegation (e.g. backed up with video) should result in a ban. It does in America. Also, the article claims they do not go after users with low ratings.