While Valve has made a decent cloud download platform, it seems other publishers have struggled to keep up in terms of quality and performance of their cloud sy

While Valve has made a decent cloud download platform, it seems other publishers have struggled to keep up in terms of quality and performance of their cloud systems. It's a bit puzzling to me since this is where companies make their money now. I'm only guessing, but I would think that having higher priorities like DRM, analytics/tracking, profit squeezing (remember Blizzard's first platform requiring you to help P2P share game downloads with other users?), etc., ultimately gets in the way of a good user experience.