The job of administration should always be to _reduce_ the bureaucratic burden of an organization. Think of a small firm that doesn't have a dedicated admin an

The job of administration should always be to _reduce_ the bureaucratic burden of an organization. Think of a small firm that doesn't have a dedicated admin and/or accountant. Leadership and productive workers might constantly be dealing with admin tasks themselves, it becomes a mess quickly and no one really knows how to do these things efficiently, because it is a skill in itself. The boss often becomes a bottleneck, workers have to deal with inconsistencies and so on. This is why an admin is hired: They are the lubricant of an organization. Make everything smoother. Say "no" at the appropriate times. Organize internal knowledge and time tables. Set up meetings etc. They are there to make everything _easier_ and smoother for the rest. If administration becomes its own, self-perpetuating thing that invents arbitrary rules, instantiates committees and process rigidity, it becomes a complete burden. A polished turd that makes the appearance of neat organization and professionalism, but is rotten on the inside as it's spreading and encumbering everyone else.