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But the costs of that customer are generally negligible, whereas the potential loss of advertising from fucking them over may be significant. You're potentiall
by Nexxxeh 4y ago
But the costs of that customer are generally negligible, whereas the potential loss of advertising from fucking them over may be significant.
You're potentially converting your customer into an evangelist for your competitor.
- emodendroket 4y agoIt’s not the costs from the customer so much as permanently foreclosing a large portion of your potential revenue.