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They asked him for a Japanese passport and he does not have one. Hence the "how do I comply".
by jackothy 3y ago
They asked him for a Japanese passport and he does not have one. Hence the "how do I comply".
- withinboredom 3y agoJust send the one you have? I don’t see the problem.
- jackothy 3y agoAnd I also don't see the problem with asking a clarifying question when he does not have what they asked for.
- withinboredom 3y agoIt’s obviously a typo or something similar. The customer support person likely has no idea what you’re talking about, they want a passport with your name on it, they don’t care where it is from.