That pumping might have been seen as a warning that the company either does not intend to support the product much longer, or has doubts that it will be able to

That pumping might have been seen as a warning that the company either does not intend to support the product much longer, or has doubts that it will be able to do so. And while I agree with your final sentence, unless Visicom was careless, the actual license agreement, which supersedes the promotional claim, will have permitted what happened and so essentially revoked the offer. Caveat emptor!