Somewhere in the hospital conference rooms, a model employee was giving a presentation about "average customers lifetime value (LTV) had increased by 25% YoY" t

Somewhere in the hospital conference rooms, a model employee was giving a presentation about "average customers lifetime value (LTV) had increased by 25% YoY" thanks for his hard work. His promotion was finally approved that year. An accountant in an adjacent department was given a bonus for spotting a billing mistake that significantly underbilled a customer with stage 4 cancer. He was made employee of the month.