3 ms·

Did you email jeff@amazon.com? That's what I do when I want bugs fixed.

• 2-718-281-828 3y ago
  I once had a very annoying problem with a DHL parcel station (in Germany). at some point I was so fed up that I looked up the names of the C-level management, guessed their email addresses and sent all of them a message. didn't really help much in the end but I got a response and it was internally escalated apparently.
  • deleted 3y ago
    [deleted]
  • 20after4 3y ago
    I did similar when I was planning to move. The new place was just a block away from my old address and my ISP told me my new address does not exist. After more than a month of arguing with their customer service people and being told there is nothing they can do, and with time running out for my move date, I got lucky. I somehow found the email address of a vice president at the company. After one thoughtfully crafted and well targeted email, 45 minutes later I had a supervisor and a technician at my house to do a site survey.