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Is there something like a "small claims" court you could turn to?
by justinclift 4y ago
Is there something like a "small claims" court you could turn to?
- nixgeek 4y agoPossibly? We’re in Washington State, but honestly unless it’s literally point-click-done and without a need to drive and appear in a courthouse, it’s just not worth it for $250 (to me). I expect this has been considered when creating policy at the largest companies — what’s the ease of obtaining recourse for unhappy customers? What’s additionally interesting is I thought Amazon CS had a degree of goodwill factored into policies based on LTV or some other calculation. We saw zero goodwill here despite having spent >$100k on Amazon.com in the last 5 years. Both this and the YouTube example seem like bad business; you’re disincentivizing your most ardent users from continuing to tolerate your services. They hadn’t looked at shopping on Walmart or B&H with every purchase previously and now will. They hadn’t considered Twitch or other places to serve video and now will.
- db48x 4y ago> it’s just not worth it for $250 (to me). Then they’ll just keep doing it.
- tothrowaway 4y agoFiling a complaint with the Washington AG has worked wonders for me: https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.aspx https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.as... Logitech, Kaiser and Capital One all suddenly changed their tune when the AG simply forwarded my complaint.
- NoZebra120vClip 4y agoThat reminds me, contact your local [channel] On Your Side investigator, and go on TV with your story.
- Fatnino 4y agoTwitch is owned by amazon