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That seems reasonable to me. I assume they are using stripe for payments, so that's already 2.9% gone to facilitate you giving money to the project.

armini 4y ago
Not to mention hosting costs :) Sponsors have a slider that allows them to adjust their tip from 5% to 100% of their monthly donation. We figured minimum 5% would cover our compute & merchant fees but left it to the community to decide what we should get. We thought this was the most aligned approach with open source. Totally open to other ideas and suggestions though.
- throwaway74567 4y ago
  I think your approach is reasonable. There will always be comments from people who think everything should be "free" without considering costs. In a perfect world, Stripe and the credit card companies could waive the fees for donations, but that is not the case. Someone has to actually cover those fees.
- tallanvor 4y ago
  Under "Why don't the sum of my individual donations total to the amount I've donated?" you list stripe processing fees as #1... So no, if you're taking a minimum of 5%, then any reasonable person is going to assume that you've already deducted the processing fees, not covering them out of that 5%. I don't think you're being open and honest here.
  - throwaway74567 4y ago
    I don't see any dishonesty here. They are in fact covering the fee out of the 5%. That means they are taking less than what "reasonable" persons think in your opinion. The text may be imprecise, but it's a long way from dishonesty. In my opinion dishonesty requires a motive, and I don't see it here. If the 5% did not include fees, it would perhaps be different.
sunderw 4y ago
I work for a > 100 people company where the business model is entirely based on donations. We are using stripe for payment and it costs us money, but you can still use our service freely if you want to. I agree it is not simple, but it proves it is doable.

armini 4y ago

Not to mention hosting costs :) Sponsors have a slider that allows them to adjust their tip from 5% to 100% of their monthly donation. We figured minimum 5% would cover our compute & merchant fees but left it to the community to decide what we should get. We thought this was the most aligned approach with open source. Totally open to other ideas and suggestions though.

throwaway74567 4y ago
I think your approach is reasonable. There will always be comments from people who think everything should be "free" without considering costs. In a perfect world, Stripe and the credit card companies could waive the fees for donations, but that is not the case. Someone has to actually cover those fees.
tallanvor 4y ago
Under "Why don't the sum of my individual donations total to the amount I've donated?" you list stripe processing fees as #1... So no, if you're taking a minimum of 5%, then any reasonable person is going to assume that you've already deducted the processing fees, not covering them out of that 5%. I don't think you're being open and honest here.
- throwaway74567 4y ago
  I don't see any dishonesty here. They are in fact covering the fee out of the 5%. That means they are taking less than what "reasonable" persons think in your opinion. The text may be imprecise, but it's a long way from dishonesty. In my opinion dishonesty requires a motive, and I don't see it here. If the 5% did not include fees, it would perhaps be different.

sunderw 4y ago

I work for a > 100 people company where the business model is entirely based on donations. We are using stripe for payment and it costs us money, but you can still use our service freely if you want to. I agree it is not simple, but it proves it is doable.