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Southwest Airlines, just this past winter. Multiple factors were involved, but chief among these appears to have been a series of deficiencies in its "outdated
by lisasays 4y ago
Southwest Airlines, just this past winter. Multiple factors were involved, but chief among these appears to have been a series of deficiencies in its "outdated" scheduling system (which upper management was well aware of, but it didn't want to foot the bill for a proper fix).
https://www.npr.org/2022/12/27/1145616523/southwest-airlines-flight-cancellations-2022 https://www.npr.org/2022/12/27/1145616523/southwest-airlines...
And from the WSJ: https://archive.is/3ujIL https://archive.is/3ujIL
What about a lack of tests, or bad coding standards?
We don't know the particulars, but one can reasonably infer that the root causes were broader and more systemic than that (i.e. a mix of technical and organizational issues).
- warrenm 4y agoSWA hasn't exactly "failed"
- lisasays 4y agoIt didn't collapse entirely - but by all accounts, it was a major failure.
- warrenm 4y agoThey're still going pretty strong, from what I see and hear ... IOW, they handled that failure relatively well
- lisasays 4y agoYou can spin it that way if you want. It was a good chunk of money out the door for them, in any case.
- warrenm 4y agoit's not "spin" :) they're haven't gone out of business, and show no signs of doing so for the foreseeable future :)
- lisasays 4y agoYou keep dialing back the definition of "fail" to mean "to go out of business." In common usage its meaning is far broader -- it can also mean e.g. "to screw up spectacularly" (in a way that cost the company very significantly, even if it isn't forced out of business as a result).
- warrenm 4y agoOP asked about a "company failing" You're the one twisting that into a "a failure which may or may not have been recovered from" :)