It's the application owner's responsibility to make it the app run as best as it can on a given platform. Platforms are messy, but you have to deal with it. You

It's the application owner's responsibility to make it the app run as best as it can on a given platform. Platforms are messy, but you have to deal with it. You should escalate to the platform owner, sure, but you can't rely on them fixing it in any reasonable time-frame. I worked on a desktop<->cloud file sync app. On Windows, only one badge can show up on a file's icon in Explorer. If there's multiple apps trying to set the badge, who wins? Well, it depends on the lexicographical order of the registrants names. So what did we do? We added some spaces to our registration name to make them show up first. Good for the user, as best as we can know - since the user or their admin had to install the app to get these badges in the first place. And they were useful ones too - whether a file was synced or not. We tried our best, and escalated.