REI, because when a member discovers that their purchase is not actually durable, REI has a solid return promise. For members, returns are allowed for 1 year fo

REI, because when a member discovers that their purchase is not actually durable, REI has a solid return promise. For members, returns are allowed for 1 year for any reason and lifetime for product defects. I’ve had items wear out after 6 months (and others last 20 years…) and they’ve always been great about it. REI’s onetime $30 membership fee is worthwhile on its own. However, since it’s a member-owned co-op, you also receive 5% of your purchases as a rebate (https://www.rei.com/membership https://www.rei.com/membership). REI is usually competitive for pricing - not the cheapest, not the most expensive. However, even if that 5% was explicitly added to the price, I’d pay it. For those of us who think in terms of value for the money, paying 5% more to ensure that I’m going to be satisfied (with the whole product, not just durability) is an amazing value.