2 ms·
I've always thought that if it gets to the point where a consultant and company are arguing over line items and it didn't go so badly as to preclude future work
by ethbr0 4y ago
I've always thought that if it gets to the point where a consultant and company are arguing over line items and it didn't go so badly as to preclude future work, then just meet in the middle, call it a poorly run project, and try and do better next time.
There's no good outcome from a knock-down, drag-out fight for either party when it goes that badly.
And yeah... I've observed my fair share of "So, we all agree we're going to call this a success? Great!" + director / VP takes a new job before it explodes.
- 23B1 4y agoThe good P&L owners make it right and eat the marginal loss because they know long term relationships are more important than a single contract. That is generally how I ran my line – but I have had a very small number of extremely toxic/litigious clients and so I'll go the distance with them, line-by-line, make sure we've got 'done' in writing. It sucks but some people are just jerks.