Thanks folks, as a Hacker News regular, I am truly honored to have this featured here. To address lhorn, this post was written and made it to HN when our India

Thanks folks, as a Hacker News regular, I am truly honored to have this featured here. To address lhorn, this post was written and made it to HN when our India folks were asleep (13.5 hour time difference). And it may be hard for you to accept, but our company doesn't operate that way - the kind of "astro-turfing" you describe. I post at least once a week on Zoho blogs, and this is probably the second time ever anything made it to HN. And it was not a personal rant - it is about a major software-as-a-service vendor who acts in ways totally contrary to their public posturing. Keep in mind, they invited us to be there on AppX, and we did the integration work with their support. As the CEO of Zoho, I deal with hundreds of companies, large and small, in relationships that succeed and in relationships that fail to materialize. What happened with Salesforce was unusual enough to warrant calling out - and should be a cautionary tale for other companies.