4 ms·
I wonder what makes false negatives so costly for them, that they're willing to accept so many false positives.
by _0ffh 4y ago
I wonder what makes false negatives so costly for them, that they're willing to accept so many false positives.
- jacquesm 4y agoChargebacks are very costly, and it isn't all that high a false positive rate at all given what they are doing (processing payments). In fact some of their competitors would be very happy with that rate.
- goodcanadian 4y agoA false positive costs them nothing but the fees on a single transaction. A false negative costs the entire value of the transaction plus legal and administrative costs.
- jacquesm 4y agoAnd possibly their merchant account if there are enough of those.
- lechacker 4y agoReputation. Have you not seen that post that pops up every three months or so about how some startup had their funds "stolen" (whether true or not) by Stripe?
- _0ffh 4y agoI would have thought, those are the result of false positives, i.e. when fraud is "detected" where there (at least allegedly) is none.
- jacquesm 4y agoI would be very careful interpreting those stories without having more than just one side.
- xtiansimon 4y agoThe post is about a project called Radar. Do you believe this is what is responsible for those complaints?