What do you mean when you say he instructed them to sell his coins? On the 9th, he could still log into his account. And I don't believe FTX staff were taking p

What do you mean when you say he instructed them to sell his coins? On the 9th, he could still log into his account. And I don't believe FTX staff were taking phone instructions to buy/sell tokens on behalf of customers. You need answers to, and ideally proof of, the following: - token holdings and USD balance before any transactions on the 9th - token holdings and USD balance after the 9th I've seen Twitter posts reporting inaccurate claim balances. And I'm not sure a determination has been made yet on how tokens will be valued. That is, USD value at time of bankruptcy vs USD value at some court appointed date. Find a community of FTX claimants, possibly on Twitter or similar, so you can stay up to date on the process. Say he had a $51K portfolio of FTT tokens on the 9th, present value is ~$3K (https://www.coingecko.com/en/coins/ftx-token https://www.coingecko.com/en/coins/ftx-token). Higher if he held BTC or ETH. So first step is to get a clearer picture of what was held. Then he can elect to submit a claim and wait for the process to play out, or he can try to sell his claim to a third party.