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"funds may be permanently held" How is this at all legal? eta: As a non-US person, I honestly find this incomprehensible. If you've taken the customers' money
by mikro2nd 4y ago
"funds may be permanently held"
How is this at all legal?
eta: As a non-US person, I honestly find this incomprehensible. If you've taken the customers' money and the goods have been supplied, then the middleman hanging on to that money is called theft in most parts of the world.
- doikor 4y agoBy having more lawyers/money and thus being able to drag it in courts until the other side is bankrupt.
- mikro2nd 4y agoAgreed that that's the tactic, it still doesn't make it legal.
- deleted 4y ago[deleted]
- anon_fren 4y ago[dead]
- ilyt 4y agoSo the question should be "how they can get away with it"
- pjc50 4y agoBy having more lawyers/money and thus being able to drag it in courts until the other side is bankrupt. (well, the underlying problem is that the US takes an extremely caveat emptor attitude to consumer protection and almost everyone in politics would rather play high stakes culture war issues than deal with boring stuff like making sure that corps can't rip people off)
- Woeps 4y agoWait, did I get it correctly that they're holding the money of customers? Wonder if the customer can then just challenge this in a small claims court as a European (if your country has something like this.)
- lozenge 4y agoNo, they're threatening to hold the money of sellers who don't comply with their policy. It's probably legal in that Amazon's seller terms already specify they can hold the money from any purchase for up to N days (say, net 30) and that they can suspend seller accounts for certain reasons. So they will have already paid the seller for orders more than 30 days in the past and the rest they can hold.
- counttheforks 4y ago> and the rest they can hold ...for 30 days. Is what any reasonable human would assume. You can still make a bank transfer to someone even though you banned them from your own platform.
- pjc50 4y agoIf you get hit with this in the UK, use the Distance Selling Regulations and/or the Small Claims Court.
- tzs 4y agoNote that they are not saying funds may be held due to this incident. They say that the seller should check their other product listings and get rid of any others that violate policy. It's if the seller doesn't do that that Amazon says they might permanently hold the seller's funds.
- counttheforks 4y ago> Amazon says they might permanently hold the seller's funds. As in steal the money that customers paid for products that were delivered?