For me, instance messaging has replaced the telephone. It is, frankly, better in every way when discussing technical matters. Email is better when you need to

For me, instance messaging has replaced the telephone. It is, frankly, better in every way when discussing technical matters. Email is better when you need to make a more elaborate statement that doesn't require back-and-forth communications. I have had business email written in the style of text messages. To me, this is offensive, and it's a trend I hope ends.