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Another typical corporate status page that has no real information and it’s of no value. Why do companies still have these silly pages that don’t actually provi

Another typical corporate status page that has no real information and it’s of no value. Why do companies still have these silly pages that don’t actually provide any helpful information to their users/customers? They also don’t offer info or real support over at their forum as well, same corporate silence https://community.wd.com/ https://community.wd.com/

owyn 4y ago
Because it's a checklist/todo item for most companies. "Oh, Fred, that status page thing, is it done?" "Yep, I got this perl script, it even updates the timestamp automatically! update_status.pl <intensity> <reason>". "Good enough, ship it." (sometime in the future - the site goes down) Oh, where's that perl script? Fred went on vacation...
- expertentipp 4y ago
  Fred was impatiently mumbling about one service, need to refactor it or something. What a maniac. We are busy with kubernaytez and ay-eye. Would a chat work instead of status page perhaps?
  - lionkor 4y ago
    > Would a chat work instead of status page perhaps? That is truly an expertentipp.
  - skeeter2020 4y ago
    Fred has been laid off. Monica and Charles over in Marketing handle status updates now with generic tweets about how we care deeply about our customers and lots of cool emojis
  - alexjplant 4y ago
    Am I the only person on the Earth that enjoys using Kubernetes? Running it yourself or having to deal with buying it from IBM is no fun at all but manaed k8s (GKE, DO, etc) works great and beats the ever-living hell out of managing server state. JMO.
    - expertentipp 4y ago
      Alex but what we need is a status page. Status. Page.
- cynicalsecurity 4y ago
  It's not like this. Corporations are actually lying and just putting up static pages to fool their customers. Fred simply does what he was assigned to.
  - deleted 4y ago
    [deleted]
  - djbusby 4y ago
    There is no Fred
usr1106 4y ago
Providing no information and no value is a very positive way to express it. They are just lying. They do know that they had inappropriate security, an attacker was able to steal data and they have taken the system down before other attackers can exploit the hole.
raizer88 4y ago
Because the status page can be used against the company in case of litigation. So basically you have 2 way of doing it, an easy one where it's just an on/off, and an hard one where the legal team write it (after 2 weeks of internal discussion).
- HPsquared 4y ago
  It's essentially a smoke signal.
- riogordo2go 4y ago
  "Some of our customers are experiencing elevated error rates" while in reality the entire service is down.
prmoustache 4y ago
Services down for such a long time. It can only mean 2 things: huge security breach or data loss.
- voytec 4y ago
  Recently, also effects of extensive layoffs.
mihaaly 4y ago
Probably they are clueless themselves!
dolmen 4y ago
WDC is a public company. Silence is the rule.
- hunter2_ 4y ago
  So is Cloudflare, and they're great about stuff like this.

owyn 4y ago

Because it's a checklist/todo item for most companies. "Oh, Fred, that status page thing, is it done?" "Yep, I got this perl script, it even updates the timestamp automatically! update_status.pl <intensity> <reason>". "Good enough, ship it." (sometime in the future - the site goes down) Oh, where's that perl script? Fred went on vacation...

expertentipp 4y ago
Fred was impatiently mumbling about one service, need to refactor it or something. What a maniac. We are busy with kubernaytez and ay-eye. Would a chat work instead of status page perhaps?
- lionkor 4y ago
  > Would a chat work instead of status page perhaps? That is truly an expertentipp.
- skeeter2020 4y ago
  Fred has been laid off. Monica and Charles over in Marketing handle status updates now with generic tweets about how we care deeply about our customers and lots of cool emojis
- alexjplant 4y ago
  Am I the only person on the Earth that enjoys using Kubernetes? Running it yourself or having to deal with buying it from IBM is no fun at all but manaed k8s (GKE, DO, etc) works great and beats the ever-living hell out of managing server state. JMO.
  - expertentipp 4y ago
    Alex but what we need is a status page. Status. Page.
cynicalsecurity 4y ago
It's not like this. Corporations are actually lying and just putting up static pages to fool their customers. Fred simply does what he was assigned to.
- deleted 4y ago
  [deleted]
- djbusby 4y ago
  There is no Fred

usr1106 4y ago

Providing no information and no value is a very positive way to express it. They are just lying. They do know that they had inappropriate security, an attacker was able to steal data and they have taken the system down before other attackers can exploit the hole.

raizer88 4y ago

Because the status page can be used against the company in case of litigation. So basically you have 2 way of doing it, an easy one where it's just an on/off, and an hard one where the legal team write it (after 2 weeks of internal discussion).

HPsquared 4y ago
It's essentially a smoke signal.
riogordo2go 4y ago
"Some of our customers are experiencing elevated error rates" while in reality the entire service is down.

prmoustache 4y ago

Services down for such a long time. It can only mean 2 things: huge security breach or data loss.

voytec 4y ago
Recently, also effects of extensive layoffs.

mihaaly 4y ago

Probably they are clueless themselves!

dolmen 4y ago

WDC is a public company. Silence is the rule.

hunter2_ 4y ago
So is Cloudflare, and they're great about stuff like this.