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On your first point, that's why things like the super-short "did you know that XYZ could do this...?" type of demos work great. Of course, see e.g. Kathy Sierr
by johnm 18y ago
On your first point, that's why things like the super-short "did you know that XYZ could do this...?" type of demos work great. Of course, see e.g. Kathy Sierra's writings for how to balance.
Re: your email example... You're missing the issue of network effects.
- jhancock 18y agoI'm not missing the issue of network effects. Or rather I'm not now as I can see clearly after the fact ;). But if you asked me in 1987 about email, I would have answered different. I think this is the whole point of the article. It is difficult to explain the future. Even the original inventors can't do it. Anyway, I think it was a nice article and worthy of some thought. Sometimes it is nice to know that maybe the right approach is just "do" and let the future do the explaining.